TRUE YOU PROGRAM TERMS & CONDITIONS
The Empowerment Life Coaching Program includes the following:
- One-to-One and/or Group Coaching
- All support program materials for one-to-one and/or group programs
- Slack and/or Mighty Networks (online communication/workspace platforms) for in-between session communication and support.
SCHEDULING & PROGRAM SESSIONS
One-to-one coaching: Sessions are pre-scheduled and can be adjusted as needed with at least 24 hours advance notice. The program is to be completed within the designated time from the date of enrollment and will be given a 4 week grace period to allow for scheduling needs. Enrollment goes into effect upon receipt the initial payment if the client has opted for a payment plan or the one-time payment for the paid in full option for the program.
Group Coaching: Group program sessions are pre-scheduled and every attempt will be made to keep that schedule by True You. In extentuating and/or unforeseen circumstances, True You will provide as much notice as possible and will arrange for the session to be made up at an alternate time.
Payment can be made in full or through an auto-payment option.
Payment for the program includes a $500 non-refundable program deposit.
Payments may be made by credit or debit card, or bank payment (ACH).
Please note that your payment(s) for the program are made to True You, LLC.
Enrollment goes into effect upon receipt of payment (whether program is paid in full or if on a payment plan).
If you opt in for the payment plan, you will be automatically billed for the remaining payments as agreed. You will save your credit/debit card to the system to allow for auto-payment processing.
CANCELLATION & REFUND POLICY
Should you need to cancel/reschedule a one-to-one session, please do so at least 24 hours in advance; otherwise, the session will be forfeited. Exceptions to the 24-hour period can be made in the event of an emergency or illness.
There are no refunds for used, missed, or forfeited appointments within the one-to-one or group coaching programs.
In the event of your cancellation from the program, for any reason whatsoever, the Client will be responsible for the $500 non-refundable deposit, as well as the pro rata share of the program which has been delivered.
True You reserves the right to cancel the program if at any point True You determines it is not advantageous for the coaching program to continue. If this happens, the client is responsible for the non-refundable deposit and the pro rata share of the program which has been delivered.
You understand that the role of True You is as a coach, mentor and guide who has been trained and certified in Life Coaching, Holistic Health Coaching, and as a Yoga Teacher to help you reach your own goals by helping you devise and implement positive, sustainable life changes.
You understand that True You is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by True You is not meant to take the place of advice by these professionals.
If you are under the care of a health care professional or currently uses prescription medications, you should discuss any dietary changes or potential dietary supplements use with your doctor and should not discontinue any prescription medications without first consulting your doctor.
You have chosen to work with True You and understand that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals.
PERSONAL RESPONSIBILITY AND RELEASE OF HEALTH CARE RELATED CLAIMS
You acknowledge that you take full responsibility for your life and well-being, and all decisions made by you during and after this program. The Client expressly assumes the risks of the Program, including the risks of trying new foods or supplements, and the risks inherent in making Life changes. The Client releases True You from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against True You, arising from the Client’s past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of True You.
True You will keep the Client’s information private and will not share the Client’s information to any third party unless compelled to by law.
ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES
In the event that there ever arises a dispute between True You and the Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client.
This agreement shall be construed according to the laws of the State of Colorado. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.
CONTACTING TRUE Y OU
THE CLIENT ACKNOWLEDGES THAT:
(1) he/she/they has reviewed this agreement,
(2) he/she/they has had an opportunity to discuss the contents with True You and, if desired, to have it reviewed by an attorney, and
(3) he/she/they understands, accepts, and agrees to abide by the terms herein.
LAST UPDATED: February 2, 2023