TRUE YOU PROGRAM TERMS & CONDITIONS
This Terms of Use Agreement (Terms of Use) is between True You, LLC (hereafter “True You”) and the Client (“client”, “you”, “your”).
The Empowerment Life Coaching Program includes the following:
- One-to-One and/or Group Coaching
- The foundational Essential Six empowerment program materials
- Slack and/or Mighty Networks (online communication/workspace platforms) for in-between session communication and support.
SCHEDULING & PROGRAM SESSIONS
All sessions will be pre-scheduled in advance. Sessions can be adjusted as needed with at least 24 hours advance notice.
The program is to be completed within the designated time (plus an additional 4 weeks) from the date of enrollment to allow for scheduling needs. As noted above, enrollment goes into effect upon receipt of the full or first payment for the program.
PAYMENT POLICY
Payment can be made in full or through an auto-payment option.
Payment for the program includes a $500 non-refundable program deposit.
Payments may be made by credit or debit card, or bank payment (ACH).
Please note that your payment(s) for the program are made to True You, LLC.
Enrollment goes into effect upon receipt of payment (whether program is paid in full or if on a payment plan).
If you opt in for the payment plan, you will be automatically billed for the remaining payments as agreed. You will save your credit/debit card to the system to allow for auto-payment processing.
CANCELLATION & REFUND POLICY
Should you need to cancel/reschedule a session, please do so at least 24 hours in advance; otherwise, the session will be forfeited. Exceptions to the 24-hour period can be made in the event of an emergency or illness.
There are no refunds for used, missed, or forfeited appointments.
In the event of your cancellation from the program, for any reason whatsoever, the Client will be responsible for the $500 non-refundable deposit, as well as the pro rata share of the program which has been delivered.
True You reserves the right to cancel the program if at any point True You determines it is not advantageous for the coaching program to continue. If this happens, the client is responsible for the non-refundable deposit and the pro rata share of the program which has been delivered.
DISCLAIMERS
You understand that the role of True You is as a coach, mentor and guide who has been trained and certified in Life Coaching, Holistic Health Coaching, and as a Yoga Teacher to help you reach your own goals by helping you devise and implement positive, sustainable life changes.
You understand that True You is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by True You is not meant to take the place of advice by these professionals.
If you are under the care of a health care professional or currently uses prescription medications, you should discuss any dietary changes or potential dietary supplements use with your doctor and should not discontinue any prescription medications without first consulting your doctor.
You have chosen to work with True You and understand that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals.
PERSONAL RESPONSIBILITY AND RELEASE OF HEALTH CARE RELATED CLAIMS
You acknowledge that you take full responsibility for your life and well-being, and all decisions made by you during and after this program. The Client expressly assumes the risks of the Program, including the risks of trying new foods or supplements, and the risks inherent in making Life changes. The Client releases True You from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against True You, arising from the Client’s past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of True You.
CONFIDENTIALITY
True You will keep the Client’s information private and will not share the Client’s information to any third party unless compelled to by law.
ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES
In the event that there ever arises a dispute between True You and the Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client.
This agreement shall be construed according to the laws of the State of Colorado. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.
GOVERNING LAW
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Colorado and any dispute shall be subject to binding Fort Collins, Colorado. If any provision of these Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.
CHANGES IN THE TRUE YOU TERMS OF USE
True You reserves the right to make changes to these Terms of Use at any time and for any reason without prior notice. Any changes to these Terms of Use will be posted on this page so that you are always aware of True You current Terms of Use. It may also contact you by email with changes. Additionally, it will update the “LAST UPDATED” date below.
CONTACTING TRUE Y OU
Please email any questions or concerns regarding these Terms of Use to: kathryn@reclaimthetrueyou.com
THE CLIENT ACKNOWLEDGES THAT:
(1) he/she/they has reviewed this agreement,
(2) he/she/they has had an opportunity to discuss the contents with True You and, if desired, to have it reviewed by an attorney, and
(3) he/she/they understands, accepts, and agrees to abide by the terms herein.
LAST UPDATED: February 2, 2023